Refund Policy
1. Eligibility
2. Non-Returnable Items
3. Process
4. Refunds
5. Exchanges
Return & Refund Policy
1. Eligibility
- You may request a return or refund within 5 days of receiving the item.
- Only items in new, unused condition, with original packaging and accessories, are eligible.
2. Non-Returnable Items
- Items damaged due to misuse, drops, or unauthorized repairs.
- Opened software or downloadable products.
- Products marked as final sale or clearance.
3. Process
To initiate a return:
- Email us at info@ayaradigital.com with your Order ID, reason for return, and photos (if applicable).
- Wait for return approval and follow the instructions provided.
- Ship the item back at your own cost unless the return is due to our error or a defective product.
4. Refunds
- Approved refunds will be processed within 7 business days after receipt and inspection of the returned item.
- Refunds will be issued via the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
5. Exchanges
- If you receive a defective or incorrect item, you may request an exchange, subject to stock availability.
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