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Refund Policy

1. Eligibility
2. Non-Returnable Items
3. Process
4. Refunds
5. Exchanges

Return & Refund Policy

1. Eligibility
  • You may request a return or refund within 5 days of receiving the item.
  • Only items in new, unused condition, with original packaging and accessories, are eligible.
2. Non-Returnable Items
  • Items damaged due to misuse, drops, or unauthorized repairs.
  • Opened software or downloadable products.
  • Products marked as final sale or clearance.
3. Process

To initiate a return:

  • Email us at info@ayaradigital.com with your Order ID, reason for return, and photos (if applicable).
  • Wait for return approval and follow the instructions provided.
  • Ship the item back at your own cost unless the return is due to our error or a defective product.
4. Refunds
  • Approved refunds will be processed within 7 business days after receipt and inspection of the returned item.
  • Refunds will be issued via the original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.
5. Exchanges
  • If you receive a defective or incorrect item, you may request an exchange, subject to stock availability.
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